Is anyone out there in Amazonland listening to users?!?!

I just downloaded the Kindle App for my Macbook. Not to be dramatic, but this app is pure horror. Youre missing the most basic of basic functions. We cant change the font style. We cant sync collections with our mobile Kindle app. I looked online to what others are saying. YOUR USERS have been complaining about the utter lack of basic features for YEARS. Is anyone out there listening? Do you care? Is this or any useful feedback youre receiving being used or listenend to? I just bought several books from your Kindle service. Once Im done with those Im done with you. Step it up where it counts and listen to your users. If you cant roll out a decent app, please spare us and dont roll it out at all.

NYCers about Kindle Classic